Support Packages

 

You want to run your own marketing, but you’re looking for some guidance or someone to fill any skill-gaps you might have (video creation is a common one) on an as-needed basis.

Our support packages are convenient and cost-effective for small businesses. They are the perfect way to fill skill-gaps, get some one-on-one training, troubleshoot your campaigns or just get a little bit of advice here and there.

We like to think of ourselves as a digital marketing swiss army knife and all our services are on offer through our support packages. We’re available in person, over-the-phone, or through screenshare.

We can complete many tasks over screenshare, so not only does it get the job done, you can also learn how to do it yourself in the future. Many of our clients have completed digital marketing training courses, but still encounter hurdles when setting up their digital assets and campaigns. Our support packages offer more practical one-on-one training, allowing you to ask questions, learn at a pace that’s perfect for you, and work on real marketing campaign for your business.

 

Support 24

We provide support in a 4 hour package which consists of 24 10-minute credits which can be used for training, shared computer support or other technical/marketing tasks. Individual tasks can be delivered by email or pre-booked phone/Skype call. Once you have used your 24 credits you can automatically or manually renew your credits.

Cost: $460 +GST

Support 60

We provide support in a 10 hour package which consists of 60 10-minute credits which can be used for training, shared computer support or other technical/marketing tasks. Individual tasks can be delivered by email or pre-booked phone/Skype call. Once you have used your 60 credits you can automatically or manually renew your credits.

Cost: $950 +GST

For Support 24 and Support 60 Packages payment is 100% prior to commencement of work. Credits will expire after 6 months from purchase.

 

What can we help with?

Social Media

All things Facebook, Instagram, Twitter and Linkedin.

SEO

All things SEO

Google Adwords

All things Adwords, Google Display and YouTube instream video

Email Support

All things Mailchimp and Campaign Manager

Remarketing

All things about remarketing using Google, Facebook, Instagram and YouTube

Content Development

Creative and technical support for writing, video production, and graphic design.

Web Development

All things WordPress, including landing pages on existing sites and new websites.

CRM Support

We work with Infusionsoft, Salesforce, Accelo, Zoho, and more

Google Analytics and Tag Manager

Help with tracking and measuring results

Marketing Strategy

When you have the technical skills but don’t know how to put it all together.

 

HOW IT WORKS

Shared computer

We can login into your computer and complete a task in front of you so you know how to do it next time. Just contact us to book a time.

Face-to-face

Come to us or we can come to you for a face-to-face session. If we come to you travel time will be included in the the credits.

In the Background

Tell us what you want and we’ll get it done while you get on with other work. Call us or send an email to let us know what you need. Reading and replying to email requests will be included in the time allocated.

 

REPORTING

As you use the credits we will report to you on the remaining number of credits, so you can manage your costs effectively.