Marketing Support · Melbourne

Flexible marketing support, when you need it

People focused. Results driven. Affordable, flexible marketing support for small businesses and non-profits — a full marketing toolkit on tap, with no lock-in contracts.

A Web Intelligenz marketing support specialist helping a Melbourne small-business owner
No lock-inbuy time as you need it
The diverse Web Intelligenz team providing flexible marketing support in Melbourne
Your digital-marketing swiss army knife

Affordable, flexible marketing support


As a small business or non-profit, you want to hit your marketing goals while staying on budget — but effective, flexible and affordable support can be frustratingly hard to find.

Our support packages give you marketing help tailored to your needs, on a collaborative, as-needed basis. They’re ideal if you want to DIY some of your marketing but need guidance to fill the skill gaps — with every one of our services available through the one package.

  • checkA full set of marketing skills plus strategy advice
  • checkNo lock-in contracts — a genuinely low-risk investment
  • checkReal people by phone or email — never chat bots
Package options

Choose your support package


Each package is a block of prepaid credits — one credit equals 10 minutes of support time, used at your own pace across any of our services.

Support24
24 × 10-minute credits4 hours of support
$560
plus GST

A flexible starter block to test the waters or tackle a focused piece of work.

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Most popular
48 × 10-minute credits8 hours of support
$960
plus GST

Our most popular option — enough time to make steady, ongoing progress.

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Support96
96 × 10-minute credits16 hours of support
$1,760
plus GST

The best value per credit for businesses with plenty to get done.

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How it works

Three easy ways to get things done


Buy a block of credits up front and draw on them whenever you need to. When they run out, simply top up to suit your needs and cash flow.

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Shared computer

We log in with you and complete a task together, so you know how to do it next time. Just book a time.

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Face-to-face

In-person sessions at your place or ours, where practical. If we travel to you, travel time is included.

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In the background

Hand a task off by phone or email and get on with your day — we’ll take care of it for you.

What’s included

Every service, through the one package


Use your credits across any of these areas — mix and match however suits your business and your goals.

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Marketing Strategy

Build a comprehensive plan: target audience, goals, messaging, content and the metrics to measure success.

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SEO

Technical audits, keyword research, on-page optimisation, backlink analysis and local SEO to grow your traffic.

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Email Support

Email marketing with Mailchimp and Campaign Manager: campaign design and copy, list management and tracking.

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Content Development

Creative and technical support for copywriting and graphic design across your website, social channels and campaigns.

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CRM Support

Setup and optimisation of CRM systems including Keap (Infusionsoft), Salesforce, Accelo, Zoho and more.

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AI Workflows

Practical AI automation and agent workflows that take repetitive work off your plate — from content and data tasks to smarter customer responses.

Why a support package

A smarter alternative to hiring or outsourcing


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A full marketing toolkit

Access a complete set of marketing skills plus strategy advice — a digital-marketing swiss army knife in one package.

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Fill your skill gaps

Augment your internal team to cover capability gaps, short-term or long-term, exactly when you need it.

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Use it your way

Your sole marketing resource or working alongside your other agencies — whatever suits your business.

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No lock-in contracts

A genuinely low-risk investment. Buy time when you need it and as your cash flow allows.

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Real people, every time

Reach us by phone or email whenever you need to — no chat bots and no automated responses.

place

Melbourne local

A family-owned Melbourne team that takes the time to understand your goals, your budget and your business.

More ways we can help

Other service options


A support package is just one way to work with us. Depending on your goals, one of these might be a better fit.

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Monthly engagements

Ongoing digital marketing for a set monthly fee based on an agreed strategy and work program, from $500/month. Start on a support package and convert later if it suits.

Explore digital marketing ›
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Fixed-price projects

Project-based work — such as a new website or software build — quoted up front for the full scope, plus fixed-time campaigns for a specific goal.

See software & web builds ›
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Website maintenance & hosting

Ongoing technical care to keep your website fast, secure and running smoothly — including free hosting on premium Australian servers. (This is separate to marketing support.)

View website maintenance ›
Good questions

Support packages, explained


How do the support packages work?add

Each package is a block of prepaid credits, where one credit equals 10 minutes of support time. You buy a package up front, then use the credits at your own pace for any combination of services. When they run out, you simply buy another package to suit your needs and cash flow.

What can I use my credits on?add

Any of our services — marketing strategy, social media, SEO, Google Ads, email, remarketing, content, web development, CRM and analytics. You can mix and match across as many areas as you like.

Is there a lock-in contract?add

No. Support packages have no lock-in contracts and no minimum engagement period. They are a low-risk way to buy expert marketing time only when you need it.

How do I actually get the support?add

By phone or email, handled by real people — never chat bots or automated responses. Tasks can be done on a shared screen with you, face-to-face where practical, or in the background while you get on with your day.

What is the difference between a support package and a monthly engagement?add

A support package is prepaid, flexible time you draw down as needed. A monthly engagement is an ongoing program of work for a set monthly fee (from $500/month) based on an agreed strategy. Many clients start with a support package and convert to a monthly engagement later.

Can I use a support package alongside my existing team or agency?add

Absolutely. Support packages are designed to fill skill and capability gaps. Use us as your sole marketing resource, or to complement your in-house team and other agencies.

Let’s talk

Not sure which package is right for you?


Have a chat with our Melbourne team about your goals and budget — we’ll help you pick the support that fits.